Housing Support Shelter Manager
Viola’s Place Society
During COVID-19 our organization Initially lost many of our volunteers. Lisa rearranged schedules, worked tirelessly to accommodate, rearrange facility, followed up on best practises and made sure everything was up to code in order to stay open as long as possible for the disenfranchised and if there was no room, she called everyone in the area looking for a spot. Staff and volunteers were continually brought up to date on best practises as things progressed. Our doors were open every night during pandemic and Lisa inspired others to keep on being a shelter, no matter what.
Lisa’s experience with those who are homeless, and how they best should be served has really changed how we the Board and volunteers moved forward. Little by little, working together as a team, we approached homelessness with a housing first philosophy, but client centred. Working in a homeless shelter has many ups and downs, good days, bad days and sad days. Clients are there for varied reasons. First time homelessness, habitual, due to mental illness or addictions etc. Clients are often stressed out, and not everyone handles each situation the same way. Lisa has a calm, respectable way of speaking with everyone, no matter what the circumstance and can diffuse most situations without demeaning anyone. Clients realize this, respect her. Many call after they leave to ask her opinion or for help, knowing she genuinely cares about their well being. She is a gem.
2020 Nova Scotia Invisible Champion Awards
Recognizing the extraordinary staff of United Way-funded agencies who make a difference every day.
Note: The pandemic led to Special Covid Awards being designated. If awarded, they are marked with a (C) in the Table above.
Date: Wednesday, October 14, 2020
Venue: Province House and various venues virtual event
Remarks: Hon. Premier Stephen McNeil
MC: Former Lt. Governor Myra A. Freeman CM ONS MSM
Awards Presentation: Sara Napier, CEO, United Way Halifax
Attendees: Senators Hon. Frances Lankin, Hon. Linda Frum, Hon. Robert Black, Hon. Kim Pate, MP Hon. Andy Filmore,Hon. Gary Burrill, Leader of the NDP, MLA Susan Leblanc, MLA Tim Halman. Hon. Margaret McCain
Autism NS receiving their trophy