Distress Centre Calgary
Nominator Comments:
Under Robyn’s leadership, hundreds of non-urgent calls to Calgary 911 have been diverted away from requiring a police response as part of a call-diversion pilot program that began in February of 2022. 248 non-urgent calls for help to 911 were assessed and transferred to Distress Centre Calgary (211) to ensure the appropriate response was provided. Police response to mental health and addictions are now served by professionals in that area to improve support and access.
