Downsview Services for Seniors
Nominator Comments:
Susan possesses the key leadership traits of delegation, empowerment and relationship building. Susan promotes transparency and responsiveness to community stakeholders, funders and to other agencies by participating in many committees and working groups. Her ability to introduce and implement effective change management strategies in the organization is truly impressive. She encourages integration through cross departmental teamwork and has been actively working towards making the agency a LGBT-friendly agency through staff training and seeking grants for LGBT-focused client intervention services for seniors in the North York area. Her ongoing support and mentorship to staff in the agency promotes a healthy work environment and staff job satisfaction
